Delivery information

STANDARD ROASTING AND COURIER DAYS

• We roast and dispatch every week day.
• Delivery is €5.25 delivery in Ireland including VAT

TERMS OF DELIVERY

Please allow UP TO 5 full business days for delivery before contacting us:

• For us to roast your coffee and have our courier deliver it to you.
• If orders are in before 2pm, they are usually dispatched on the same day. Otherwise they are sent the following day
• DPD deliver 99% of our orders the day after collection.
• During particularly busy times or if there was an error in their system, it can take a few days to be delivered to you. Please hold off on enquiries until 5 full business days have passed since you placed your order with us.
• We roast and dispatch every week day.
• Couriers do not generally deliver on weekends or public holidays.

If your order has not been delivered, please contact us on sales@mccabecoffee.com and we will get in touch with our courier to see what the issue is. In the unlikely event that you have not received your order after 10 business days, will replace your order or offer you a refund.

If an item breaks in transit, please take photos and notify us immediately on sales@mccabecoffee.com, including photos of the package and the item that has broken so that we can address the situation and get a new package out to you ASAP. We may replace it in whole or in part. Please note that by nature of courier some boxes may be dented during transit.

To ensure smooth delivery, please add a comment at our checkout if your place is hard to find or if they can leave it with a friend or on your porch if you are out. Otherwise, please ensure someone is there to sign for delivery on the day you expect it to arrive, and that you can take a call from the courier as they may need directions. If the courier cannot deliver the order and it is returned to us then courier charges may apply for the package to be resent.